Letter from a pleased client

I am writing this note to tell you how delighted I was with the dog grooming and service my dog and I received yesterday. It was the first time that I had tried your salon as my former groomer moved out of the area. When I called to make the appointment, I was told about all the services you offer and the price to groom my dog. It was very informative and the young lady on the other end of the phone was very pleasant. Yesterday, when I arrived with my Maltese Hamlet, I was greeted by Sarah, who would be Hamlets groomer. We sat down and she was very friendly, spending time listening to how I wanted Hamlet groomed and what I expected. She asked questions to make sure she understood how I wanted him to look. She also offered suggestions that were helpful. Seeing how this was the first time that Sarah would cut my dog, she really had no idea how I wanted him to look except by my explanation. After agreeing on the cut she asked if I wanted his teeth brushed and explained the sonic cleaning that you offer which I chose to have done to Hamlet. I felt very comfortable leaving Hamlet in her care.